Security Bank Designs One Clear Path From Loan Application to Decision Across Five Products
Addvery redesigned Security Bank's loan approval workflows for five credit products, reviewed the data behind every decision and wrote the requirements for its new loan origination system.
Security Bank is one of the Philippines' leading universal banks, serving retail, commercial and corporate clients since 1951.
Addvery redesigned Security Bank's loan approval workflows for five credit products, reviewed the data behind every decision and wrote the requirements for its new loan origination system.
Two identical applicants should always get the same answer
Consistent credit decisions are the backbone of any lender. The more products and data sources a bank adds, the more ways a decision can be reached. Any organisation that grows its range through separate teams knows the pattern.
Security Bank offers everything from credit cards to auto, home and business loans. With a new loan origination system to select, the bank chose to design one approach first, flexible enough for both automated and manual decisions.
- Five credit products, each with its own approval path.
- Many data sources feeding every decision.
- A new system to choose, needing clear requirements for vendors.
Designing one path from application to decision
One workflow design for five products
Approval workflows for all five credit products were mapped end to end, with room for both automated and manual decisions.
Every data source earns its place
The 23 databases behind credit card decisions were reviewed one by one: each was kept, moved into scoring, automated or retired.
A blueprint vendors can build on
A 40+ page requirements document for credit cards became the template for the other products, giving loan origination system vendors a clear brief to propose against.
One clear path to a decision, for every loan
Key benefits
- 5 credit products on one approval design
- 23 data sources reviewed and rationalised
- 40+ page requirements blueprint for system vendors
Consistent decisions by design
The same logic now guides every product, so applicants with the same profile get the same answer.
Ready for the next system
With clear requirements in hand, vendors can propose a loan origination system that fits the bank's workflows from day one.
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